Asking for help is something difficult to do, but getting food at our food bank store through our emergency food box program is free, simple, and confidential.
Based on a “customer choice model”, our food bank store follows the design and feel of a grocery store. Our clients are greeted and treated by volunteers and staff with the same courtesy and respect as paying customers. At every visit clients are asked to fill out a brief information sheet that tells us about housing, income, other social services they receive, and additional background information. No client is disqualified because of their responses. All client information is kept strictly confidential.
Coming through our doors is a statement of need, and we work hard to meet that need.
After the information sheet is completed, clients are offered information about other services in our community such as SNAP (Supplemental Nutrtion Assistance Program), health care information and options, the Low Income Energy Assistance Program, child care programs, and housing options. Clients are given a shopping cart and shopping list to guide them through our shelves. Once choices have been made, the food is boxed by volunteers, and they leave with a five day supply of food in hand.
Clients may shop in our store once every 30 days.
We hope to provide our clients with a much deserved break from some of the challenges that necessitated their visit to us. With that in mind, we welcome anyone into our store for a food box who needs us.
In accordance with Federal Law and U.S. Department of Agriculture policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, age or disability (not all prohibited bases apply to all programs). To file a complaint of discrimination, write USDA Director, Office of Civil Rights, Room 326-W, Whitten Building, 1400 Independence Avenue SW, Washington DC 20250-9410 or call (202) 720-5964 (voice and TDD). USDA is an equal opportunity employer and provider.
ON-LINE COMMUNITY RESOURCES DIRECTORY offered by Gallatin City-County Health Department (select community links on the right side of the page and then select Gallatin County Community Resources)